Frequently asked questions
Direct answers, without exaggeration.
What exactly do I get?
A Plus store in your name on a ready subdomain or your own domain, a dashboard to run your store (apps, versions, sources, devices, activation codes and subscriptions), full infrastructure provisioning by the Basel Hub team, and an account to follow provisioning and support requests.
Do I need technical experience?
No. You enter your store's name, identifier and colors and choose a domain type; we handle provisioning. Signing or an app in your brand needs your own Apple Developer account, and we guide you through connecting it.
Can I migrate my existing store?
Yes, with the "Migrate and run an existing store" service. We review your library and sources first, agree with you on what moves and how, then provision the store on Basel Hub.
Can I use my own domain?
Yes, on plans that include a custom domain. Your store starts on a ready subdomain, then you connect your domain after proving ownership with a DNS record.
Can I customise the branding?
Yes. Name, logo, colors and support and privacy links follow your brand, and your customers see them in your store.
How are apps and signing managed?
You manage apps, versions and sources from your store dashboard. Signing is available on plans that include it and uses your store's own Apple resources, never shared with another store.
Does every store have its own data?
Yes. Each store's data, files, library and signing resources are isolated; no store can reach another store's data.
How do I start?
Create an account, choose your service and enter your store's identity. You follow provisioning from your account, and we contact you to confirm details and payment before starting; online payment is not enabled yet.
How is Basel Hub different from Basel Plus?
Basel Plus is a standalone app store for end users. Basel Hub is a platform for Plus-store owners to launch and run their own stores under their own names.
Can I change plans later?
Yes, you can move to a higher plan later and your store's data stays as it is.
Make your store easier for you and your customers
Choose a service and add your store identity. We guide the rest step by step.